Shipping Policy


Effective Date: January 21, 2025

Introduction

At American Mart, we are committed to delivering your purchases efficiently and securely. This Shipping Policy outlines important information regarding shipping options, times, and costs.

1. Shipping Methods and Delivery Times

  • Domestic Shipping: Orders within the United States typically take 3-7 business days to arrive, depending on the selected shipping method.
  • International Shipping: International orders may take 7-20 business days for delivery. Delivery times vary by destination and customs processing.

2. Shipping Costs

  • Domestic Shipping Costs: Shipping costs for domestic orders depend on the chosen delivery method and will be calculated at checkout.
  • International Shipping Costs: International shipping fees vary based on the destination and will be displayed during the checkout process.

3. Order Processing

Orders are processed within 1-2 business days after payment is confirmed. Please note that processing times may be extended during holidays or sales events.

4. Tracking Information

Once your order is shipped, you will receive a confirmation email with a tracking number and link to monitor the delivery status. Please allow up to 48 hours for tracking updates to appear.

5. Customs, Duties, and Taxes

For international orders, customs duties and taxes may apply. These charges are determined by the destination country and are the responsibility of the customer. American Mart is not responsible for delays caused by customs clearance.

6. Shipping Restrictions

  • We currently do not ship to P.O. boxes or APO/FPO addresses.
  • Some items may be restricted from international shipping due to customs regulations.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We will work with the carrier to resolve the issue and may offer a replacement or refund, depending on the circumstances.

8. Contact Us

If you have questions about our Shipping Policy or need assistance with your order, please contact us: